Privacy, Security & Trust
24 answers in this section.
Who owns my memories?
You do. Every photograph, story, recording and memory you create within Yoree remains yours.
Who owns my data?
You retain rights over your personal data. Memorify collects and uses information only as necessary to provide and improve its services.
Does Memorify ever sell my personal data?
No. Memorify does not sell photographs, memories, stories or personal information to advertisers, data brokers or other third parties.
Is my data used to train AI models?
No. Personal photographs, stories and memories are not used to train external AI models.
Where is my data stored?
Data is stored using professionally managed cloud infrastructure selected for appropriate security, reliability and resilience.
Is my data encrypted?
Yoree uses encryption and other technical safeguards to protect information during transmission and storage.
Is Yoree GDPR compliant?
Yoree is designed to operate in accordance with UK GDPR and applicable data-protection law.
Can Memorify employees see my memories?
Private memories are not routinely viewed. Limited authorised access may occur for requested support, security, legal or operational reasons.
Can other people see my memories?
Only when you choose to share them or grant collaboration access.
What information do you collect?
Yoree may collect account details, uploaded content, app activity, diagnostic information and other data necessary to operate, secure and improve the service.
Why do you need my email address?
An email address supports account creation, secure access, service communications and account recovery.
Can I export my memories?
Yes. Yoree is designed to allow users to export their personal content.
Can I permanently delete my account?
Yes, subject to applicable legal and operational requirements. Users should export anything they want to keep before deletion.
What happens if I cancel my subscription?
Users retain ownership of their memories and may have options to reactivate, export or delete content in line with the subscription terms and retention policy.
What happens if I lose my phone?
Memories are linked to the account rather than one device, allowing access on a replacement device after identity verification.
What happens if I forget my password or lose access to my email?
Yoree provides secure account-recovery methods. Users should keep recovery credentials safe and private.
How do you protect children?
Yoree combines private-by-default design, parental controls, moderation, safety standards and responsible account management.
How do you moderate uploaded images?
Automated systems help detect content that may breach Yoree's rules. Potentially prohibited material may be blocked, removed or reviewed.
Why do you ask me to nominate a Legacy Contact?
A Legacy Contact can help ensure that memories remain protected and accessible if something unexpected happens.
What happens if Memorify ceases trading?
Memorify's long-term objective is to preserve user ownership and support recovery or export of memories through appropriate continuity arrangements.
Why should I trust Memorify?
Memorify is guided by ownership, privacy, security, transparency and long-term stewardship.
What is Privacy by Design?
Privacy by Design means considering privacy from the beginning of product development, including data minimisation, safeguards and meaningful user control.
Can I trust AI with my family's memories?
AI is used as a tool to assist organisation and storytelling, while users retain control over content and meaning.
Why does trust matter so much to Memorify?
Memories are personal, irreplaceable and often emotionally significant, making trust the foundation of the service.
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